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--- If you have any
additional questions, please feel free to contact us!
Do you use fresh
flowers in any of your floral arrangements? No, we are a wooden rose & silk flower company only. Although
I love real flowers, I wanted to create something that would be of heirloom quality- something that will last for many years
after you have said I Do. In addition, you can always, reuse your bouquet in your home decor. Marriage is an investment-
so why not have your flowers be one as well?
Do you actually create the wooden
roses yourself? No. These gorgeous wooden flowers are made by a manufacturer that I work closely with. Each flower is made from lightweight,
birch wood and assembled by hand. I arrange these flowers, and many cases handpaint the flowers as well.
Can
you tell me exactly how the customized wedding process work? During your initial consultation, we
will discuss your wedding day in detail: style, colors, theme, budget etc. and most importantly how Chocolate Brooms
& Bouquets can assist you in creating a beautiful memory. W'ell work together to make any adjustments until we come up
with a final product/service & and a price that is perfect. After choosing what products best fit your needs, I'll begin
to design around the specifications discussed in the consultation. You'll see the design process evolve from basic sketches
to actual physical products!
What's the next step after the first consultation? This is
the step that I love: creating your customized item! After your deposit is submitted, I'll begin assembling your item(s).
During this time, I will provide digital proofs (pictures) from various angles to show your items as I complete them.
That way you can see what you are purchasing and make changes! Once your order is complete, we will contact you.
What if I change my mind about a detail on my order? As stated earlier, once you have signed
the contract on what your product or services you will be purchasing, there will be some room for small adjustments.
For example, if you decide you want to add a picture of you & your fiance on your cardbox, that can be easily done.
However, if you have ordered a round cardbox and you sometime later decide you want a square one, this request will
most likely not be honored, because your order has more than likely been processed. In any case, if you decide to change something
about your order, please contact us as soon as possible as to give us enough to time to make any adjustment we can.
I saw something on the site I would like to purchase now, is that
possible? Most of the products items featured on the site aren't directly available for purchase as they were custom
designed for a specific couple, however we may maybe be able to recreate something for you in the same style as the item .
Be sure to give us a call about what you are interested in.
What types of payment do you accept? We
accept cash, money orders and Paypal. To set up a free paypal account please visit www.paypal.com. Do you ship outside
of IL? Yes. We use UPS ground shipping to ship within the Continental US.
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