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Frequently Asked Questions

Frequently Answered Questions:
If you have any additional questions, please feel free to contact us!
 
 

Can you tell me exactly how the customized wedding process work?During your initial consultation, we will discuss your wedding day in detail: style, colors, theme, budget etc. and  most importantly how Chocolate Brooms & Bouquets can assist you in creating a beautiful memory. After choosing what products best fit your needs, I'll begin to design around the specifications discussed in the consultation. W’ell work together to make any adjustments until we come up with a final product/service & and a price that is perfect. You’ll see the design process evolve from basic sketches to actual physical products!

What’s the next step after the first consultation?  This is the step that I love: creating your customized item! After your deposit is submitted, I'll begin assembling your item(s). During this time,  I will provide digital proofs (pictures) from various angles to show your items as I complete them. That way you can see what you are purchasing and make changes! Once your order is complete, we will contact you.


What if I change my mind about a detail on my order?
 As stated earlier, once you have signed the contract on what your product or services you will be purchasing, there will be some room for small adjustments.  For example, if you decide you want to add a picture of you & your fiance on your cardbox, that can be easily done.  However, if you have ordered a round cardbox and  you sometime later decide you want a square one, that would not be a feasible request, because your order has more than likely been processed. In any case, if you decide to change something about your order, please contact us as soon as possible as to give us enough to time to make any adjustment we can.


I saw something on the site I would like to purchase, is that possible?
Most of the products items featured on the site aren’t available for purchase as they were custom designed for a specific couple, however there are some still available. Be sure to give us a call about whatever you are interested in.


What types of payment do you accept? We accept cash, money orders  and Paypal. To set a free paypal account please visit www.paypal.com



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